.Five9 (FIVN) has actually been awarded the 2024 Aragon Research Study Development Award for Artificial Intelligence Get in touch with Centers as well as named a Leader in two Aragon Research World reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025. The provider was recognized as the most important seller in the artificial intelligence Agent Operating systems report.At the center of Five9’s innovation is their eyesight for The brand new CX, where Artificial Intelligence Representatives and also AI-empowered Human being Agents work together to supply hyper-personalized client experiences. The firm recently presented new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use innovation in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research study Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Analysis Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Agents AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also called a Leader in The Aragon Analysis Planet for Artificial Intelligence Representative Platforms in the ICC, 2025 and also Aragon Research Study World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has actually been named a winner of the 2024 Aragon Research Study Technology Honor for Artificial Intelligence Connect With Centers. In addition, Five9 has been named an Innovator in pair of Aragon Study World reports: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Facility, 2025. This acknowledgment from Aragon Study underscores Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 report roles Five9 as the most
important provider rated in
the document, realizing Five9 s critical eyesight for AI-driven advancement in CX. At the center of this particular technology is actually Five9’s outlook for The brand-new CX where Artificial Intelligence Professionals and AI-empowered Human Agents work together to supply hyper-personalized, simple and easy customer adventures. By equipping services to provide transformative consumer communications while minimizing prices as well as boosting effectiveness, Five9 is preparing new standards for AI-powered remedies in the contact center business.
AI is actually foundational for developing exceptional customer experiences, as well as our experts are recognized to become pinpointed by AragonResearch as impressive for our initiatives to move the smart call facility ahead, mentioned Jonathan Rosenberg, Main Modern Technology Police Officer and also Head of Artificial Intelligence, Five9. Our emphasis has actually been, and will certainly continue to be, assisting companies supply those expertises with simple resources and capacities. Along with each new technology, our company take an advance for each Five9 as well as for the business overall.
The Aragon Study Technology award pinpoints service providers leveraging ideal use modern technology to not merely adapt as markets change, but to proactively interfere with and also inform just how their markets will evolve. Five9 was formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study honors service.Five9’s commitment to technology, specifically its sight for mixturing artificial intelligence Brokers and AI-empowered Human Being Professionals, is setting a new specification for just how companies can supply hyper-personalized as well as smooth customer knowledge, stated Jim Lundy, Founder, Chief Executive Officer and also Lead Expert, Aragon Analysis. This honor and also report id improves Five9’s devotion to providing AI developments for CX.
Earlier this year, the firm launched brand new improvements, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Professionals, that transform the way business come close to CX, driving far better results for each customers and agents. Regarding Five9. The Five9 Intelligent CX Platform, powered through Five9 Genius AI, supplies an extensive suite of answers to power AI-elevated consumer expertises that provide far better organization end results and also Bring Happiness to CX.
Our unified cloud-native offering enables hyper-personalized consumer knowledge and more equipped employees, creating every client communication extra connected, simple, and personal. Depended on by 2,500 +consumers and 1,400+ companions worldwide, Five9 combines the energy of AI, our system, as well as our individuals to steer AI-elevated CX.To learn more, browse through www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil liberties Set aside.
The recognition of an Aragon Study award champion is certainly not an endorsement by Aragon Research study of any supplier, item, or company. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major honors did Five9( FIVN) win in 2024 from Aragon Research? Five9 won the 2024 Aragon Investigation Advancement Award for Artificial Intelligence Connect With Centers and also was named a Leader in 2 Aragon Analysis World reports: AI Agent Platforms in the ICC, 2025, and Intelligent Contact Center, 2025.
What brand-new AI items did Five9( FIVN) offer in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to enhance consumer knowledge management.Just how does Five9’s( FIVN )BRAND NEW CX vision effect customer care? Five9’s NEW CX eyesight integrates AI Professionals with AI-empowered Individual Representatives to provide hyper-personalized, uncomplicated clientadventures while decreasing prices and also boosting effectiveness.
What was Five9’s( FIVN) critical role in the Aragon Research Planet 2025 record? Five9was actually positioned as one of the most tactical seller in the artificial intelligence Broker Platforms in the ICC, 2025 document, acknowledging their tactical eyesight for AI-driven innovation in CX. When carried out Five9( FIVN) receive the AragonStudy Advancement
Honor
?
Five9 was actually formally offered along with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.